Though several companies are still relying on their internal IT Team for IT Services, many others are seeking for a change. What is the change? They are switching to managed IT services, an arrangement of hiring an expert for managing the IT function.
Since IT is not the core business of the company, it is not possible to spend extensively on the IT system to keep it up to date.
The best thing is to outsource it. Today, even the most conservative companies are also adapting to the idea of managed IT services because of its benefits.
Let us find out what advantages it brings for an organization? Before that, it is essential to understand the term ‘managed IT service’.
What is a managed IT service?
Managed service is a generic concept where you give the responsibility of running a business function to some other company. It could be any function- supply chain management, marketing, payroll, accounts, HR & Admin, and so on.
Managed IT is the arrangement of outsourcing business administration and management tasks of IT function to a third-party vendor. The demand for managed IT service is growing exponentially across the world. Not just small or medium-sized companies, but big companies are also shifting to it.
Benefits of using managed IT service
· You focus on your core business. You run a business where IT performs the role of the support function. Hence, if you allocate more resources to IT to scale it up as your business grows, you get distracted from the core business. At managed IT services, you get the benefit of a flexible service model and you concentrate on the fundamental business.
· You get a proper IT expertise. When the IT function is managed in-house, there is always a risk of not having a knowledgeable and experienced IT team to resolve your business functions. At the managed IT service provider, there is a trained IT team, skilled for performing IT services.
· You save costs. Yes, having a state-of-the-art IT system is a costly affair. From the cost perspective, it is a clear benefit to assigning the responsibility to an IT company. You save on capital expenditure and operating expenditure both.
· You get round-the-clock support. Managed IT service providers have 24-hours availability of resources. Hence, support is not an issue at all.
Looking at these benefits, using managed IT service is useful and profitable, regardless of the size and complexity of your IT system.
